| Vendor | Aust | NZ | Products |
| Aaromba Technologies | HO | _ | Help desk software |
| Aastra | O | _ | PABX |
| ACC | HO | _ | PABX, CTI software |
| Access Commerce | D | _ | CRM |
| Access to Business | _ | _ | No longer relevant to this site |
| AccPac | _ | _ | Renamed Sage AccPac |
| Accton Technologies | _ | _ | No longer in business |
| ACT Networks | _ | _ | Acquired by Clarent, no longer in business |
| Aculab | O | _ | Circuit cards with speech recognition and text-to-speech software |
| Adexio | HO | _ | CRM software |
| Adilam Electronics | _ | _ | No longer relevant to this site |
| ADV Systems | _ | _ | No longer in business |
| Advanced Instrumentation | _ | _ | No longer relevant to this site |
| Advanced User Systems | HO | _ | CRM |
| Advanced Voice Systems | _ | _ | No longer relevant to this site |
| Agile | _ | HO | PABX, Lan-based telephone system, IVR, CTI software, predictive dialler, audio call recording system, VoIP products |
| AGNITIO S.L. | _ | _ | No longer represented in Australia |
| AIT | _ | _ | No longer represented in Australia |
| Alcatel | O | O | PABX, CTI software, voice-capable IP switch/routers |
| Allcom | HO | _ | PABXs, LAN-based telephone systems |
| Allied Technologies Australia | _ | _ | No longer relevant to this site |
| Alt Vision | HO | _ | Help desk software |
| Altitude Software | _ | _ | No longer represented in Australia |
| The Amanda Company | _ | _ | No longer represented in Australia |
| Amdocs | O | _ | CRM |
| Amtel | _ | HO | PC-based telephone system, IVR |
| Appen | HO | _ | Dictionaries for TTS software |
| Applicon Australia | HO | _ | voice-capable IP gateways |
| Applied Voice Technology | _ | _ | Renamed Captaris |
| Applix | _ | _ | No longer relevant to this site |
| Apropos | _ | _ | Acquired by Syntellect, no longer represented in Australia |
| ARC Solutions | _ | _ | No longer represented in Australia |
| Arelnet | _ | _ | No longer represented in Australia |
| Aries | _ | _ | Renamed Phonecontrol |
| Arrow Communications Software | _ | _ | No longer in business |
| Artisoft | _ | _ | Renamed Vertical Networks |
| Arunta | _ | _ | Renamed Comsec TR |
| ASC Telecom | D | _ | Audio call recording system |
| asnet | _ | _ | No longer relevant to this site |
| Aspect Software | O | _ | ACD, PC-based telephone system, IVR, CTI software, predictive diallers, audio call recording system, workforce management software |
| ASTEA | O | _ | Help desk software |
| ATG | O | _ | Customer contact tracking software |
| Audium | _ | _ | No longer represented in Australia |
| AvantGo | _ | _ | No longer represented in Australia |
| Avaya | O | D | PABX, IVR, CTI software, predictive dialler, VoIP products |
| Avotus | _ | _ | No longer represented in Australia |
| Baan | _ | _ | Acquired by SSA Global which, in turn, was acquired by Infor |
| BBS Networks | _ | _ | No longer represented in Australia |
| bConvergent | _ | _ | No longer in business |
| BCS Electronic Design | _ | _ | No longer relevant to this site |
| Berger Software | _ | _ | No longer relevant to this site |
| BHA | _ | _ | No longer in business |
| Blue Central | HO | _ | PABX, LAN-based telephone system, voice-capable IP gateways |
| Blue Martini | _ | _ | No longer in business |
| Blue Pumpkin | _ | _ | Acquired by Witness Systems, itself acquired by Verint |
| BMC Software | HO | O | Help desk software |
| Brennan | HO | _ | TIMS software |
| Brightware | _ | _ | Renamed Firepond, no longer relevant to this site or represented in Australia |
| BT Syntegra | O | _ | ACD, PC-based telephone system, CTI software, workforce management software |
| BTAS | HO | _ | PABXs, IVR, CTI software, audio call recording system |
| Business Integration Solutions Australia | _ | _ | Renamed Convergency Group |
| Call Processing Systems | _ | _ | Renamed CPS Technology |
| CallCentrix | _ | _ | No longer relevant to this site |
| CallDesign | HO | _ | ACD, PC-based telephone system, CTI software, audio call recording system, workforce management software |
| Callista | _ | HO | TIMS software |
| Callscan | _ | _ | Renamed Quality Plus Callscan |
| Calltime | HO | O | PC-based telephone systems |
| Campbell Software | _ | HO | CTI software, speech recognition software |
| Captaris | D | _ | IVR |
| Catsco | _ | _ | No longer in business |
| CBA Consulting | _ | HO | Help desk software |
| CDM | HO | _ | Help desk software |
| Cegedim Dendrite | O | O | CRM |
| Centile | _ | _ | No longer present in Australia |
| Certus | _ | _ | No longer relevant to this site |
| C4 Systems | HO | _ | LAN-based telephone system, CTI software |
| Chordiant | _ | _ | No longer present in Australia |
| Cincom | O | O | CRM |
| Cisco | O | O | LAN-based telephone system, IVR system, CTI software, voice-capable IP routers and gateways |
| Clarent | _ | _ | Acquired by Verso Technologies, no longer represented in Australia |
| Clear | _ | _ | Renamed TelstraClear |
| Collaboration Technologies | _ | _ | No longer represented in Australia |
| Cogent | _ | HO | PABX, CTI software |
| Com Tech | _ | _ | Renamed Dimension Data |
| Command Solutions | HO | _ | TIMS software |
| Commander Australia | HO | _ | PABXs, LAN-based telephone system, IVRs, CTI software, voice-capable IP gateways |
| Commence Corporation | D | _ | CRM |
| Comms Connect | HO | _ | Voice-capable IP gateway switch and voice-capable routers |
| Commscraft | _ | _ | No longer relevant to this site |
| Compaq | _ | _ | Acquired by HP |
| Computer Associates | O | O | Help desk software |
| Computer Telephone Integration | _ | _ | No longer relevant to this site |
| Comsec TR | HO | _ | Audio call recording system |
| ComTek | _ | _ | No longer in business |
| Comverse Infosys | _ | _ | Renamed Verint |
| Concerto Software | _ | _ | Renamed Aspect Software |
| Concise Office Automation | HO | _ | PABX |
| Converged Networks | _ | _ | No longer in business |
| Convergency Group | HO | _ | PABXs |
| Corporate Business Solutions | _ | _ | No longer in business |
| CosmoCom | _ | D | LAN-based telephone system |
| CPS Technology | HO | _ | PC-based telephone system, IVR, voice-capable IP gateways |
| CRM Strategy | HO | _ | CRM software |
| CTI Communications | _ | _ | No longer in business |
| CTI Solutions | HO | _ | PC-based telephone system, LAN-based telephone system, IVR |
| Customer Care Australia | _ | _ | No longer in business |
| Customer Centric Solutions | _ | _ | No longer in business |
| CVT Global | HO | _ | IVR, audio call recording system |
| Cytrack | HO | _ | TIMS software |
| Damovo | _ | _ | former Australian operation acquired by Telstra |
| Datacom Engineering Services | _ | _ | No longer relevant to this site |
| Datacraft | _ | O | LAN-based telephone system, IVR, CTI software |
| Datavoice | O | _ | PABX |
| Datfor | _ | _ | No longer in business |
| Davox | O | _ | Renamed Concerto Software, subsequently renamed Aspect Software |
| Delta Software | _ | HO | Help desk software |
| Dendrite | _ | _ | Renamed Cegedim Dendrite |
| Devox | _ | _ | No longer relevant to this site |
| Dialog Information Technology | _ | _ | No longer relevant to this site |
| Dictaphone | _ | _ | No longer relevant to this site |
| DidjiNET | _ | _ | No longer in business |
| Digital Techniques | O | _ | Audio call recording system |
| Dimension Data | O | O | LAN-based telephone system, IVR, CTI software |
| divine | _ | _ | No longer in business, assets acquired by Melita which acquired Concerto Software which subsequently acquired, then renamed itself, Aspect Software |
| Duplex | _ | _ | Renamed Cytrack |
| Easyphone | _ | _ | Renamed Altitude Software, no longer represented in Australia |
| Easyrun | D | D | CTI software |
| Eclipse Computing | HO | O | CRM |
| eContact | HO | _ | CRM |
| ECI Telecom | _ | _ | Renamed Tadiran Telecom |
| Edify | _ | _ | acquired by InterVoice |
| Edtech | _ | _ | No longer relevant to this site |
| e-Enterprise Software | _ | _ | No longer relevant to this site |
| eGain | D | _ | Collaborative browsing software, email management software |
| eInfo Solutions | HO | _ | Help desk software |
| Electrodata | HO | D | Audio call recording system |
| Elogix | _ | _ | Renamed CRM Strategy |
| Emerging Systems | _ | _ | No longer relevant to this site |
| Emtec | O | _ | Voice-capable IP gateways |
| Elix | _ | _ | No longer relevant to this site |
| eLoyalty | _ | _ | No longer present in Australia |
| Envisage Systems | _ | HO | Help desk software |
| Envox | D | _ | CTI software |
| Envox | _ | D | CTI software |
| Epicor | O | _ | CRM |
| E.Piphany | _ | _ | Acquired by Infor |
| Ericsson | O | D | PABX, ACD, LAN-based telephone system, CTI software |
| eShare | _ | _ | Renamed divine, no longer in business, assets acquired by Melita which acquired Concerto Software which subsequently acquired, then renamed itself, Aspect Software |
| Essential Data and Voice | HO | _ | PABX, LAN-based telephone system, voice-capable router |
| e-Talk | D | _ | Audio call recording system |
| Experian | O | _ | Analytical CRM |
| Expert Solution Providers | _ | _ | No longer relevant to this site |
| Eyretel | _ | _ | Acquired by Witness Systems, itself acquired by Verint |
| Firepond | _ | _ | No longer relevant to this site or represented in Australia |
| Firstwave Technologies | _ | _ | No longer represented in Australia |
| Fonix | D | _ | Text to speech software |
| Forwood Solutions | _ | _ | No longer relevant to this site |
| Freedom Technology | _ | _ | No longer in business |
| Frontline Systems Australia | _ | _ | No longer relevant to this site |
| FrontRange Solutions | O | _ | CRM, Help desk software |
| Frontstep | _ | _ | Acquired by MAPICS, subsequently renamed Infor |
| Fujecom | _ | _ | Acquired by BTAS |
| Fujitsu | _ | _ | No longer relevant to this site |
| Fujivision | _ | HO | PABX, LAN-based telephone system, CTI software |
| Genesys | O | D | CTI software |
| Getronics | _ | _ | No longer relevant to this site |
| Global Business IT Solutions | _ | _ | No longer in business |
| Global Connect | O | _ | PABX, LAN-based telephone system, IVR, CTI software, predictive dialler, audio call recording system, workforce management software, VoIP products |
| GMT | O | _ | Workforce management software |
| Golden 3 | _ | _ | Renamed PowerConnex |
| Goldmine | _ | _ | Renamed FrontRange Solutions |
| Graham Technology | O | _ | CRM |
| Great Elk Company | _ | _ | Renamed StayinFront |
| Great Plains | _ | _ | Acquired by Microsoft Business Solutions |
| GTL Networks | _ | HO | PABX |
| Gulf Traders | _ | _ | Renamed GTL Networks |
| GWI Software | _ | D | Help desk software |
| Hannamax | _ | _ | Acquired by Nice Systems |
| Hansen | _ | _ | No longer relevant to this site |
| HelpDesk Solutions | _ | _ | No longer in business |
| Hewlett Packard | O | O | LAN-based telephone system, IVR, VoIP platform, help desk software |
| HigherGround Inc. | D | _ | Audio call recording system |
| HigherGround Technologies | HO | _ | Audio call recording system |
| Huawei | D | _ | Voice-capable routers |
| Hyperion | _ | _ | Acquired by Oracle |
| IBM | O | O | LAN-based telephone system, IVR, CTI software, speech recognition software, text-to-speech software, help desk software, workforce management software |
| IEX | _ | _ | acquired by Nice Systems |
| IMA | _ | _ | No longer in business, assets acquired by AIT, no longer represented in Australia |
| Inapl | _ | _ | Merged with Patton to become Patton-Inalp |
| Indigo Software | _ | HO | Help desk software |
| Infinium | _ | _ | Acquired by SSA Global which, in turn, was acquired by Infor |
| Inflection | _ | _ | No longer in business |
| Infor Global Solutions | O | O | CRM |
| Inform Systems | HO | _ | CRM |
| Infra Corporation | HO | D | Help desk software |
| Initiative Software | _ | _ | No longer represented in Australia |
| innovaphone | D | _ | LAN-based telephone systems |
| Integ Communications | HO | _ | PABX, CTI software, voice-capable IP switch/routers |
| Integrated Wireless | HO | _ | LAN-based telephone systems |
| Intel Dialogic | _ | _ | CTI software product sold to Envox |
| Intentia | _ | _ | Merged with Lawson Software |
| Interact Commerce | _ | _ | Renamed Sage |
| Interactive Intelligence | O | D | PC-based telephone system |
| InteractionsON.net | HO | _ | PC-based telephone system, IVR |
| Interconnect | _ | _ | renamed Datacom Engineering Services, no longer relevant to this site |
| Interface Software | D | _ | CRM |
| Intershop | _ | _ | No longer in Australia |
| InterVoice | D | D | IVR, CTI software |
| IP FX | O | HO | CTI software |
| IPL Communications | HO | _ | PABX, IVR, CTI software, Voice-capable IP gateway |
| ISC | _ | D | Workforce management software |
| iTa | HO | _ | IVR, CTI software, audio call recording system |
| IT Net World | _ | HO | PC-based telephone system |
| i2 | O | _ | CRM |
| Jade Software | O | HO | CRM |
| J.D. Edwards | _ | _ | Acquired by Oracle |
| Kana | _ | _ | No longer in Australia |
| Kaz Group | HO | _ | speech recognition software, voice authentication software |
| Kemma Software | _ | _ | No longer represented in Australia |
| Kinetica | _ | _ | Merged with Sonnet |
| Lake | O | _ | PC-based telephone system, predictive dialler, workforce management software |
| Lan1 | HO | _ | Voice-capable IP gateways |
| LAN Systems | HO | O | voice-capable IP gateways |
| Lascom NZ | _ | HO | Audio call recording system |
| Lawson Software | O | O | CRM |
| Left Bank Solutions | _ | _ | No longer distributed in Australasia |
| Legrand Software | HO | _ | CRM |
| Lernout & Hauspie | _ | _ | No longer in business |
| Line 4 | _ | _ | CTI software |
| Line 4 | D | _ | CTI software |
| Logicalis | _ | _ | Acquired by IBM |
| LoyaltyTech | _ | _ | No longer in business |
| LSP Communications | HO | _ | PABX |
| Lucent Technologies | _ | _ | Acquired by Alcatel, text-to-speech software no longer distributed in Australia |
| MacSense | HO | O | Speech recognition software |
| MacSpeech | D | D | Speech recognition software |
| The Magic Group | HO | _ | Help desk software |
| Magic Software Enterprises | O | _ | Help desk software |
| MAPICS | _ | _ | Renamed Infor Global Solutions |
| Matrium Technologies | O | _ | Audio call recording system, workforce management software |
| Mediasoft | _ | _ | No longer relevant to this site |
| Melita | _ | _ | Acquired Concerto Software which subsequently acquired, then renamed itself, Aspect Software |
| Memotec | _ | _ | No longer represented in Australia |
| The Mentum Group | O | _ | Help desk software |
| Mercom | _ | _ | Acquired by Verint |
| MESSAGEmanager Solutions | HO | O | IVR |
| Microsoft Business Solutions | O | _ | CRM |
| MicroStrategy | _ | _ | No longer relevant to this site |
| Mitel | O | _ | LAN-based telephone systems |
| Miva | HO | _ | IVR |
| W J Moncrieff | _ | _ | No longer relevant to this site |
| MSC | _ | _ | Absorbed into UCMS |
| MultiTech | D | _ | Voice-capable IP gateways |
| Navigator Communications | _ | _ | Acquired by TSB Solutions, no longer represented in Australia |
| Navision | _ | _ | Acquired by Microsoft Business Solutions |
| NCR | O | O | PC-based telephone system, CRM |
| NEC | O | O | PABX, IVR, CTI software, audio call recording system |
| Netstar Australia | O | _ | IP gateways, voice-capable routers |
| Network Programs | _ | _ | No longer in Australia |
| New Technologies | _ | _ | No longer in business |
| Nice Systems | O | D | Audio call recording system, workforce management software |
| Noble Systems | O | _ | Predictive dialler/PC-based telephone system |
| Norcom | HO | _ | Voice-capable IP gateways |
| Nortel | O | O | PABX, LAN-based telephone system, voice-capable IP gateway |
| NSC | HO | _ | PABX, IVR, CTI software, predictive dialler, VoIP products |
| Nuance | O | _ | Speech recognition software, text-to-speech software, voice authentication software |
| Oasis Systems | HO | _ | IVR |
| Oki | D | _ | Voice-capable IP gateway |
| Onesource | _ | _ | No longer relevant to this site |
| Online Communications Systems | HO | _ | PC-based telephone system |
| Onyx | O | D | CRM |
| Open Access | HO | _ | IVR |
| Open Technologies | _ | _ | Acquired by BMC Software |
| Open Wave | HO | O | Workforce management software |
| Optimation | O | HO | Help desk software |
| Option Systems | _ | _ | No longer relevant to this site |
| Oracle | O | O | PC-based telephone system, CRM |
| Oscar | _ | _ | Merged with Digital Techniques |
| PABX Systems | HO | _ | TIMS software |
| Paclink | _ | _ | No longer relevant to this site |
| Panasonic | O | O | PABX |
| Patton-Inalp | D | _ | Voice-capable IP gateways |
| Periphonics | _ | _ | Acquired by Nortel |
| Pegasystems | _ | _ | No longer relevant to this site |
| PeopleSoft | _ | _ | Acquired by Oracle |
| Peregrine | _ | _ | Acquired by Hewlett Packard |
| Performance Solutions | _ | _ | Renamed IP FX |
| Persay | _ | _ | No longer represented in Australia |
| Philips | _ | _ | PABX division no longer represented in New Zealand |
| Phonecontrol | HO | _ | TIMS software |
| Phoneware | HO | _ | TIMS software |
| Phoneware | _ | _ | No longer relevant to this site |
| Pingtel | _ | _ | No longer represented in Australia |
| Pivotal | D | D | CRM |
| Planwell | _ | _ | No longer relevant to this site |
| Point Australia | _ | _ | No longer in business |
| Point Information Systems | _ | _ | No longer in business |
| Polk | O | _ | Customer contact tracking software |
| PowerConnex | HO | _ | Predictive dialler |
| Pracom | _ | _ | No longer relevant to this site |
| PRD Software | HO | _ | Help desk software |
| Premier Technologies | HO | _ | PC-based telephone system, IVR, CTI software, predictive dialler, audio call recording system, workforce management software, marketing analytics software |
| Prime CTI | _ | _ | No longer in business |
| Primus | O | _ | Centrex service |
| Progmatics | _ | _ | No longer relevant to this site |
| Pronexus | _ | _ | No longer represented in Australia |
| Prospector Customer Service Systems | HO | _ | Sales force automation software |
| Prosper CRM Solutions | HO | _ | CRM software |
| Protagona | _ | _ | No longer in business |
| Pyxis | _ | _ | No longer in business |
| QAD | HO | _ | CRM |
| QGate | _ | _ | No longer represented in New Zealand |
| Quintum | D | _ | Voice-capable IP gateway switch and voice-capable routers |
| Quality Plus Callscan | O | _ | PC-based telephone system, audio call recording system, workforce management software |
| Racal | _ | _ | Renamed Thales, subsequently acquired by Nice Systems |
| Relavis Corporation | _ | _ | No longer represented in Australia |
| Remedy | _ | _ | Acquired by Peregrine, product line then sold to BMC Software |
| Rhetorical Systems | _ | _ | Acquired by Scansoft which subsequently acquired Nuance and renamed itself Nuance Communications |
| Rockwell | _ | _ | |
