l Table of Vendors


Vendors in Alphabetical Order
Note: For vendors that do not have a presence in Australia or New Zealand, their entry is linked to the page of their distributor.

VendorAustNZProducts
Aaromba TechnologiesHO_Help desk software
AastraODPABX, LAN-based telephone system, CTI software
ACC__No longer relevant to this site
Access Commerce__No longer distributed in Australasia
Access to Business__No longer relevant to this site
AccPac__Acquired by Sage CRM
Accton Technologies__No longer in business
ACT Networks__Acquired by Clarent, no longer in business
AculabO_Circuit cards with speech recognition and text-to-speech software
AdexioHOHOCRM software
Adilam Electronics__No longer relevant to this site
ADV Systems__No longer in business
Advanced Instrumentation__No longer relevant to this site
Advanced User SystemsHO_CRM
Advanced Voice Systems__No longer relevant to this site
AethraO_Videoconferencing system
Agile_HOPABX, Lan-based telephone system, IVR, CTI software, predictive dialler, audio call recording system, VoIP products
AGNITIO S.L.__No longer represented in Australia
AIT__No longer represented in Australia
Alcatel-LucentOOPABX, CTI software
AllcomHO_PABXs, LAN-based telephone systems
Allied Technologies Australia__No longer relevant to this site
Alpha WestHO_Videoconferencing system
Alt VisionHO_Help desk software
Altitude Software__No longer represented in Australia
The Amanda Company__No longer represented in Australia
AmdocsO_CRM
Amtel_HOPC-based telephone system, IVR
AnixterHO_Videoconferencing system
AppenHO_Dictionaries for TTS software
Applicon Australia__No longer relevant to this site
Applied Voice Technology__Renamed Captaris, IVR product discontinued
Applix__No longer relevant to this site
Apropos__Acquired by Syntellect, no longer represented in Australia
ARC SolutionsO_CTI software
Arelnet__No longer represented in Australia
Aries__Renamed Phonecontrol
Arrow Communications Software__No longer in business
Artisoft__Renamed Vertical Networks
Arunta__Renamed Comsec TR
ASC TelecomD_Audio call recording system
asnet Technologies_HOVideoconferencing system
Aspect SoftwareO_ACD, PC-based telephone system, IVR, CTI software, predictive diallers, audio call recording system, workforce management software
ASTEAO_Help desk software
ATGO_Customer contact tracking software
Audium__No longer represented in Australia
Auraya SolutionsHO_Voice authentication software
AvantGo__No longer represented in Australia
AvayaODPABX, IVR, CTI software, predictive dialler
AVIHO_Videoconferencing system
Avotus__No longer represented in Australia
AzprinHO_Videoconferencing system
B&H AustraliaHO_Videoconferencing system
Baan__Acquired by SSA Global which, in turn, was acquired by Infor
BBS Networks__No longer represented in Australia
bConvergent__No longer in business
BCS Electronic Design__No longer relevant to this site
Berger Software__No longer relevant to this site
BHA__No longer in business
Blue CentralHO_PABX, LAN-based telephone system
Blue Martini__No longer in business
Blue Pumpkin__Acquired by Witness Systems, itself acquired by Verint
BMC SoftwareHOOHelp desk software
Brightware__Renamed Firepond, no longer relevant to this site or represented in Australia
Broadreach ServicesHO_Videoconferencing system
BT__No longer relevant to this site
BTASHO_PABXs, IVR, CTI software, audio call recording system
Business Integration Solutions Australia__Renamed Convergency Group
Call Processing Systems__Renamed CPS Technology
CallCentrix__No longer relevant to this site
CallDesignHO_ACD, PC-based telephone system, CTI software, audio call recording system, workforce management software
Callista_HOTIMS software
Callscan__Renamed Quality Plus Callscan
CallsysHO_VoiceXML software
CalltimeHO_PC-based telephone systems
Campbell Software_HOCTI software, speech recognition software
Captaris__IVR products previously distributed in Australia have been discontinued
Catsco__No longer in business
CBA Consulting_HOHelp desk software
CDMHO_Help desk software
CegedimOOCRM
Centile__No longer present in Australia
Certus__No longer relevant to this site
C4 SystemsHO_LAN-based telephone system, CTI software
Chordiant__No longer present in Australia
ciboodleO_CRM
CincomOOCRM
CiscoOOLAN-based telephone system, CTI software, videoconferencing system
Clarent__Acquired by Verso Technologies, no longer represented in Australia
Clear__Renamed TelstraClear
Cogent_HOPABX, CTI software
Collaboration Technologies__No longer in business
Com Tech__Renamed Dimension Data
Command SolutionsHO_TIMS software
Commander AustraliaHO_PABXs, LAN-based telephone system, IVRs, CTI software
Commence CorporationD_CRM
Comms Connect__No longer relevant to this site
Commscraft__No longer relevant to this site
Compaq__Acquired by HP
Computer AssociatesOOHelp desk software
Computer Telephone Integration__No longer relevant to this site
Comsec TRHO_Audio call recording system
ComTek__No longer in business
Comverse Infosys__Renamed Verint
Concerto Software__Renamed Aspect Software
Concise Office AutomationHO_PABX
ConsonaO_CRM
Content BankHO_Videoconferencing system
Converged Networks__No longer in business
Convergency GroupHO_PABXs
ConvergysODIVR
Corporate Business Solutions__No longer in business
CosmoCom__No longer represented in New Zealand
CPS TechnologyHO_PC-based telephone system, IVR
CRM Strategy__No longer in business
CTI Communications__No longer in business
CTI SolutionsHO_PC-based telephone system, LAN-based telephone system, IVR
Customer Care Australia__No longer in business
Customer Centric Solutions__No longer in business
CVT GlobalHO_CTI software, IVR, audio call recording system, TIMS software
CytrackHO_TIMS software
Damovo__former Australian operation acquired by Telstra
Datacom Engineering Services__No longer relevant to this site
Datacraft_OLAN-based telephone system, IVR, CTI software
Datavoice__No longer in business
Datfor__No longer in business
DavoxO_Renamed Concerto Software, subsequently renamed Aspect Software
Delta Software_HOHelp desk software
Dendrite__Renamed Cegedim Dendrite
Devox__No longer relevant to this site
Dialog Information Technology__No longer relevant to this site
Dictaphone__No longer relevant to this site
DidjiNET__No longer in business
Digital TechniquesO_Audio call recording system
Dimension DataOOLAN-based telephone system, IVR, CTI software, videoconferencing system
divine__No longer in business, assets acquired by Concerto Software which subsequently acquired, then renamed itself, Aspect Software
Duplex__Renamed Cytrack
Easyphone__Renamed Altitude Software, no longer represented in Australia
Easyrun__No longer represented in Australia
Eclipse ComputingHOOCRM
eContactHO_CRM
ECI Telecom__ Renamed Tadiran Telecom, no longer represented in Australia
Edify__acquired by InterVoice which was subsequently acquired by Convergys
Edtech__No longer relevant to this site
e-Enterprise Software__No longer relevant to this site
eGainD_Collaborative browsing software, email management software
eInfo SolutionsHO_Help desk software
ElectroboardHO_Videoconferencing system
Electrodata__Renamed Electrodata Recorders
Electrodata RecordersHODAudio call recording system
Elogix__Renamed CRM Strategy which is no longer in business
EMC InfraODHelp desk software
Emerging Systems__No longer relevant to this site
Emtec__No longer relevant to this site
Elix__No longer relevant to this site
eLoyalty__No longer present in Australia
Emblaze-VCOND_Videoconferencing system
Envisage Systems_HOHelp desk software
Envox__Acquired by Syntellect
EpicorO_CRM
E.Piphany__Acquired by Infor
Ericsson__No longer relevant to this site, enterprise products sold to Aastra
eShare__Renamed divine, no longer in business, assets acquired by Concerto Software which subsequently acquired, then renamed itself, Aspect Software
Essential Data and VoiceHO_PABX, LAN-based telephone system
e-TalkD_Audio call recording system
Evidence TechnologyHOOVideoconferencing system
eVideoHO_Videoconferencing system
ExperianO_Analytical CRM
Expert Solution Providers__No longer relevant to this site
Expertech__Renamed Swiftcall
Eyretel__Acquired by Witness Systems, itself acquired by Verint
Firepond__No longer relevant to this site or represented in Australia
Firstwave Technologies__No longer represented in Australia
FonixD_Text to speech software
Forwood Solutions__No longer relevant to this site
Freedom Technology__No longer in business
Frontline Systems Australia__No longer relevant to this site
FrontRange SolutionsO_CRM, Help desk software
Frontstep__Acquired by MAPICS, subsequently renamed Infor
Fujecom__Acquired by BTAS
Fujitsu__No longer relevant to this site
Fujivision_HOPABX, LAN-based telephone system, CTI software
Generation-eHO_Videoconferencing system
GenesysODCTI software
GeniuscomHO_Videoconferencing system
Getronics__No longer relevant to this site
Global Business IT Solutions__No longer in business
Global ConnectO_PABX, LAN-based telephone system, IVR, CTI software, predictive dialler, audio call recording system, workforce management software, VoIP products
GMTO_Workforce management software
Golden 3__Renamed PowerConnex
Goldmine__Renamed FrontRange Solutions
Graham Technology__Renamed ciboodle
Great Elk Company__Renamed StayinFront
Great Plains__Acquired by Microsoft Business Solutions
GTL Networks_HOPABX
Gulf Traders__Renamed GTL Networks
GWI Software_DHelp desk software
Haigh SystemsHO_PC-based telephone system
Hannamax__Acquired by Nice Systems
Hansen Technologies__No longer relevant to this site
HelpDesk Solutions__No longer in business
Hewlett PackardOO LAN-based telephone system, IVR, VoIP platform, help desk software
HigherGround Inc.D_Audio call recording system
HigherGround Technologies__No longer in business
Hood Sweeney TechnologyHO_PC-based telephone system
Holly ConnectsHO_VoiceXML software
HuaweiO_Videoconferencing system, routers no longer distributed in Australasia
Hyperion__Acquired by Oracle
IBMOOLAN-based telephone system, IVR, CTI software, speech recognition software, text-to-speech software, help desk software, workforce management software, videoconferencing system
IEX__acquired by Nice Systems
IMA__No longer in business, assets acquired by AIT, no longer represented in Australia
IMedia__No longer in business
Inapl__Merged with Patton to become Patton-Inalp
Indigo Software_HOHelp desk software
Infinium__Acquired by SSA Global which, in turn, was acquired by Infor
Inflection__No longer in business
Infor Global SolutionsOOCRM, workforce management software
Inform Systems__No longer in business
Infra Corporation__Acquired by EMC Infra
Initiative Software__No longer represented in Australia
innovaphoneD_LAN-based telephone systems
Integ CommunicationsHO_PABX, CTI software
Integrated VisionHO_Videoconferencing system
Integrated WirelessHO_LAN-based telephone systems
Intel Dialogic__CTI software product sold to Envox which was subsequently acquired by Syntellect
Intentia__Merged with Lawson Software
Interact Commerce__Renamed Sage
Interactive IntelligenceODPC-based telephone system
InteractionsON.net__No longer in business
Interconnect__renamed Datacom Engineering Services, no longer relevant to this site
Interface SoftwareD_CRM
Intershop__No longer in Australia
InterVoice__acquired by Convergys
IocomD_Videoconferencing system
IP FXOHOCTI software
IP Communications_HOVideoconferencing system
IPL CommunicationsHO_PABX, IVR, CTI software, predictive dialler
ICS__No longer represented in New Zealand
iTaHO_IVR, CTI software, audio call recording system
IT Net World_HOPC-based telephone system
i2O_CRM
Jade SoftwareOHOCRM
J.D. Edwards__Acquired by Oracle
Kana__No longer in Australia
Kaz Group__No longer relevant to this site
KedacomD_Videoconferencing system
Kemma Software__No longer represented in Australia
Kinetica__Merged with Sonnet
LakeO_PC-based telephone system, predictive dialler, workforce management software
Lan1__No longer relevant to this site
LAN Systems__No longer relevant to this site
Lascom NZ_HOAudio call recording system
Lawson SoftwareOOCRM
Left Bank Solutions__No longer distributed in Australasia
Legrand SoftwareHO_CRM
Lernout & Hauspie__No longer in business
LifesizeODVideoconferencing system
Line 4__No longer in business
Logicalis__Acquired by IBM
LoyaltyTech__No longer in business
LSP CommunicationsHO_PABX
Lucent Technologies__Acquired by Alcatel-Lucent, text-to-speech software no longer distributed in Australia
MacSenseHOOSpeech recognition software
MacSpeech__Acquired by Nuance
The Magic GroupHO_Help desk software
Magic Software EnterprisesO_Help desk software
MAPICS__Renamed Infor Global Solutions
Matrium TechnologiesO_Audio call recording system, workforce management software
Maximizer SoftwareO_CRM software
Mediasoft__No longer relevant to this site
Melita__Acquired Concerto Software which subsequently acquired, then renamed itself, Aspect Software
Memotec__No longer represented in Australia
The Mentum GroupO_Help desk software
Mercom__Acquired by Verint
MESSAGEmanager SolutionsHOOIVR
Microsoft Business SolutionsODCRM
MicroStrategy__No longer relevant to this site
MitelO_LAN-based telephone systems
MivaHO_IVR
W J Moncrieff__No longer relevant to this site
MSC__Absorbed into UCMS
Navigator Communications__Acquired by TSB Solutions, no longer represented in Australia
Navision__Acquired by Microsoft Business Solutions
NCROOCTI software
NECOOPABX, IVR, CTI software, audio call recording system
Netstar__No longer relevant to this site
Network Programs__No longer in Australia
New Media SoftwareD_Predictive dialler
New Technologies__No longer in business
Nice SystemsODAudio call recording system, workforce management software
Noble SystemsO_Predictive dialler/PC-based telephone system
Norcom__No longer relevant to this site
Nortel__No longer in business, Nortel's enterprise telecommunications division was acquired by Avaya
NSCHO_PABX, IVR, CTI software, predictive dialler, VoIP products
NuanceO_Speech recognition software, text-to-speech software, voice authentication software
Oasis SystemsHO_IVR
Onesource__No longer relevant to this site
Online Communications SystemsHO_PC-based telephone system
Onyx__Renamed Consona
Open AccessHO_CTI software, IVR
Open Technologies__Acquired by BMC Software
Open WaveHOOWorkforce management software
OptimationOHOHelp desk software
Option Systems__No longer relevant to this site
OracleOOPC-based telephone system, CRM
Oscar__Merged with Digital Techniques
PABX Systems__No longer in business
Paclink__No longer relevant to this site
PanasonicOOPABX
Periphonics__Acquired by Nortel, Nortel's enterprise telecommunications division of which was subsequently acquired by Avaya
Pegasystems__No longer relevant to this site
PeopleSoft__Acquired by Oracle
Peregrine__Acquired by Hewlett Packard
Performance Solutions__Renamed IP FX
Persay__No longer represented in Australia
Philips__PABX division no longer represented in New Zealand
PhonecontrolHO_TIMS software
PhonewareHO_TIMS software
Phoneware__No longer relevant to this site
Pingtel__No longer represented in Australia
PivotalDDCRM
Planwell__No longer relevant to this site
Point Australia__No longer in business
Point Information Systems__No longer in business
Polk__No longer in business
PolycomODVideoconferencing system
PowerConnexHO_Predictive dialler
Pracom__No longer relevant to this site
PRD SoftwareHO_Help desk software
Premier TechnologiesHO_PC-based telephone system, IVR, CTI software, predictive dialler, audio call recording system, workforce management software, marketing analytics software
Prime CTI__No longer in business
PrimusO_Centrex service
Progmatics__No longer relevant to this site
Pronexus__No longer represented in Australia
PropensityHO_CTI software
Prospector Customer Service SystemsHO_Sales force automation software
Prosper CRM SolutionsHO_CRM software
Protagona__No longer in business
Pyxis__No longer in business
QAD__No longer in business
QGate__No longer represented in New Zealand
Quality Plus CallscanO_PC-based telephone system, audio call recording system, workforce management software
RaboneHO_Videoconferencing system
Racal__Renamed Thales, subsequently acquired by Nice Systems
RadvisionD_Videoconferencing system
Relavis Corporation__No longer represented in Australia
Remedy__Acquired by Peregrine, product line then sold to BMC Software
Rhetorical Systems__Acquired by Scansoft which subsequently acquired Nuance and renamed itself Nuance Communications
Rockwell__Enterprise communications division acquired by Concerto Software, subsequently renamed Aspect Software
Rostrvm__No longer represented in Australia
RSA Security AustraliaHO_Voice authentication software
RTI Software__No longer represented in Australia
SageODCRM
Salespage Technologies__No longer represented in Australia
SalestechOHOCRM
SalmatHOOIVR
SamsungODPABX
SAPOOCRM
Sarcom__No longer relevant to this site
SAS InstituteOOCRM
Scansoft__Acquired, and renamed itself, Nuance Communications
Sayso__No longer in business, intellectual property acquired by Pyxis, no longer in business, intellectual property acquired by the Kaz Group, acquired by Telstra then sold to Fujitsu, products discontinued.
The Senetas Group__No longer relevant to this site
Sensory__No longer represented in Australia
SER__No longer in business
SeratecHO_Help desk software
Servion__No longer in Australia
ShoreTelD_PC-based telephone system
Siebel__Acquired by Oracle
SiemensO_PABX, LAN-based telephone system
SieTel__No longer in business
SimplOHOCTI software
Sirius Telecommunications__No longer relevant to this site
Soft-exD_TIMS software
SonyOOVideoconferencing system
SOX International__No longer in business
SonnetHO_Help desk software
Sound Wiring Systems__No longer in business
Speechworks__Acquired by Scansoft which subsequently acquired Nuance in 2005 and renamed itself Nuance Communications
SSA Global__Acquired by Infor
StayinFrontOOCRM
Steadycom__Acquired by Pracom, subsequently spun off as Oasis
Stratum CommunicationsHO_Text to speech software
Streamline SolutionsHO_CRM
SuperOffice__No longer represented in Australia
Support Solutions TechnologiesHO_Help desk software
Swan Solutions__No longer represented in Australasia
Switchview__Renamed Avotus and no longer represented in Australia
SwiftcallHO_IVR
SwyxDDPC-based telephone system
Symantics__Renamed Callista
Symphosys__No longer in business
Syntropy__No longer in business
Syrinx__Renamed SaySo, no longer in business, intellectual property acquired by Pyxis, no longer in business, intellectual property acquired by the Kaz Group, acquired by Telstra then sold to Fujitsu, products discontinued.
Systems Reliability__Acquired by TSB Solutions, no longer represented in Australia
System Solutions__Renamed MESSAGEmanager Solutions
Tadiran Telecom__No longer represented in Australia
Talisma__No longer represented in Australia
Talking ComputersOHOCTI software
TandbergOOVideoconferencing system
TCNZ_HOPABX, centrex service
Tech Pacfic__No longer in business
Technology TenHO_Audio call recording systems
TechTonics__No longer relevant to this site
Tekelec__Australian subsidiary renamed Matrium Technologies
Telecost__No longer in business
TelemanagementHO_IVR, CTI software, CRM software
Telephone Solutions__No longer relevant to this site
Telephonics__No longer relevant to this site
Telephony@Work__Acquired by Oracle
Telequity__No longer relevant to this site
TeleWareO_PC-based telephone systems, IVR
TelstraHO_PABX, ACD, Centrex service, LAN-based telephone system, PC-based telephone system, IVR, CTI software, audio call recording system, workforce management software, videoconferencing system
TelstraClear_HOCentrex service, CTI software
Tennyson__No longer in business, SOX product acquired by SOX International, itself no longer in business
TeradataOOCRM software
Thales__Acquired by Nice Systems
The Automatic Answer__Renamed The Amanda Company, no longer represented in Australia
The Integrators__Merged to be come Trialta, subsequently demerged, the entity relevant to the site is Adexio
Theodore Software ConsultantsHO_TIMS software
3Com_DLAN-based telephone system
3DO_PABX, CTI software
Tigerpaw Software__No longer represented in Australia
TIM TechnologiesHO_TIMS bureau
Timeframe SystemsHO_CRM
TouchbaseOOLAN-based telephone system, CTI software, audio call recording system
Touchpaper__No longer represented in Australia
Towerflex__No longer in business
Trade Centre Products__No longer relevant to this site
Trans-mit__No longer in business
Trialta__Demerged, the entity relevant to the site is Adexio
TSAHO_TIMS software
TSB Solutions__No longer represented in Australia
Tsol__Renamed Blue Central
TT GroupHO_PABX, LAN-based telephone system, videoconferencing system
TuVox__Renamed West Interactive
2020 Solutions__No longer in business
UCMSOOIVR, CTI software, audio call recording system, CRM
Unica CorporationD_Marketing analytics software
Unisphere Networks__No longer in business
Unisys__No longer relevant to this site
Unitel__No longer in business
Uptime Distribution__No longer relevant to this site
USD__No longer in business
Value Chain Solutions__no longer relevant to this site
VantageHO_Videoconferencing system
VeCommerce__Acquired by Salmat
Veridian SolutionsHO_PABXs, CTI software, audio call recording system, help desk software, CRM software
VerintO_Audio call recording system
VersaDevHO_Help desk software
Vertical CommunicationsD_PC-based telephone system
VidyoD_Videoconferencing system
Viecore__Acquired by Premier Technologies
Visible Voice__Renamed Stratum Communications
VisionextHO_Videoconferencing system
Vizcom TechnologiesHO_Videoconferencing system
Vocom__No longer in business
Vodavi__No longer represented in Australia
Voice Integrators__Renamed Viecore, acquired by Premier Technologies
Voice Print InternationalD_Audio call recording system
Voice Systems AustralasiaHO_CTI software
VoiceCom__No longer in business
Voice Perfect SystemsHO_Dictation software
VoIP LtdHO_PABX
VoxtronD_CTI software
West InteractiveD_VoiceXML software
WestanHO_PC-based telephone system, CTI software
Witness Systems__Acquired by Verint
Xchange__Acquired by Amdocs
XcommHO_PC-based telephone system, IVR
ZeacomOHOCTI software, audio call recording system
ZED Data SolutionsHO_CRM software
Zinteln/aHOPABX, LAN-based telephone system, PC-based telephone system, IVR, CTI software, audio call recording system
HO = Head office, O = Office, D = Company represented by a distributor



Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.



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